Iphone 4 home button problem?

Answers:0   |   LastUpdateAt:2012-08-01 20:43:02  

Asked at 2012-08-01 20:43:02
i usually have my phone locked, and when i double tap the home button the 'play' 'skip' and 'replay' buttons pop up. but when i try to hit play, nothing happens. Or if a song is playing, and i double tap the home button, it will say that nothing is playing. and it wont allow me to skip a song or replay a song without unlocking my phone and going into the music app. Also if my phone is unlocked, and i double tap the home button, the app selection scroll menu comes up, and those 'play' 'skip' and 'replay' buttons do not work either.

Am i having a settings issue here? or is there something wrong with my phone?
I do have insurance and a warrante. (The phone is brand new, hasn't been used for more then a month, and the buttons used to work)

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